Returns & Exchanges
We want you to love your Roller Rabbit favorites, but if you are not completely satisfied, we accept returns of unworn, unwashed, and tagged merchandise within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
Print Your Label
Select the items you wish to return and download the prepaid UPS shipping label provided by our system.
Pack Your Items
Securely pack your items in the original packaging if possible, ensuring all original tags are still attached.
Ship It Back
Drop off your package at any authorized UPS location; once received at our warehouse, please allow 7-10 business days for your refund to process.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing